Shipping & Returns
SHIPPING POLICY
I try to handle all seperate orders and make them ready to ship within a maximum of three days. For a big drop it approximately takes up to a week to ship everything out.
Currently only shipping to Belgium, Germany, France and The Netherlands
PACKAGES
BELGIUM
Bpost 1-2 working days €5.5
Home delivery
THE NETHERLANDS
Postnl 1-3 working days €8
Home delivery
GERMANY
Postnl 2-5 working days €9,5
Home delivery
FRANCE
Bpost 2-5 working days €10
Home delivery
ENVELOPE POST
Belgium 2-9 working days €2.5
NL, France & Germany 2-9 working days €5,5
SINT-TRUIDEN DROP OFF
Only available in the area near Sint-Truiden (Belgium) €1
You can select this option at checkout, I will contact you to schedule
delivery via e-mail or social media when your order is ready.
Return Policy
If your purchase turns out not to be a match, a return is possible. Returns are possible within 30 days after the purchase. Please make sure the product is in its original condition and returned within 7 days after notifying Simply Lua about the return. Shipping costs are the buyers responsibility.
The product value will be refunded within 14 days if the product arrives intact without damage.
Contact me through the contact form or via social media for returns.