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Shipping & Returns

SHIPPING POLICY

I try to handle all orders within a maximum of three days

Currently only shipping to Belgium and The Netherlands.
 

PACKAGES

Belgium

Bpost                                                                1-2 working days                               €5.5

The Netherlands

Postnl                                                 1-3 working days                              €8              

ENVELOPE POST

Belgium                                                             2-9 working days                              €2.5

The Netherlands                                         2-9 working days                              €5,5

Return Policy

If your purchase turns out not to be a match, a return is possible. Returns are possible within 30 days after the purchase. Please make sure the product is in its original condition and returned within 7 days after notifying Simply Lua about the return. Shipping costs are the buyers responsibility.
The product value will be refunded within 14 days if the product arrives intact without damage.

Contact me through the contact form or via social media for returns. 

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