Shipping & Returns

SHIPPING POLICY

I try to handle all seperate orders and make them ready to ship within a maximum of three days. For a big drop it approximately takes up to a week to ship everything out.

Currently only shipping to Belgium, Germany, France and The Netherlands.

! Please count up to two weeks for the fall drop to arrive, it's the first drop I do while working a job. Thank you for the patience :)
 

PACKAGES

BELGIUM

Bpost                                                                1-2 working days                               €5

Home delivery

THE NETHERLANDS

Postnl                                                 1-3 working days                             €7,5

Home delivery                

 

GERMANY

Postnl                                                  2-5 working days                             €9,5

Home delivery                

 

FRANCE

Bpost                                                                   2-5 working days                             €10

Home delivery

ENVELOPE POST

Belgium                                                             2-9 working days                              €2

NL, France & Germany                                2-9 working days                              €5,5


HOME DELIVERY BY ME

Only available in the area near Sint-Truiden (Belgium)                                   €1

You can select this option at checkout, I will contact you to schedule

delivery via e-mail or social media when your order is ready.

PICK-UP LEUVEN 

I will contact you to schedule a pick-up moment when                                   Free

your order is ready. Leuven pick-ups are usually scheduled

for the Monday after you placed your order. Feel free to

leave your Instagram @ in the comment box when checking

out for easier communication. (not constantly available)              

Return Policy

If your purchase turns out not to be a match, a return is possible. Returns are possible within 30 days after the purchase. Please make sure the product is in its original condition and returned within 7 days after notifying Simply Lua about the return. Shipping costs are the buyers responsibility.
The product value will be refunded within 14 days if the product arrives intact without damage.

Contact me through the contact form or via social media for returns.