Shipping & Returns
SHIPPING POLICY
I try to handle all orders within a maximum of three days.
Currently only shipping to Belgium and The Netherlands.
PACKAGES
Belgium
Bpost 1-2 working days €5.5
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The Netherlands
Postnl 1-3 working days €8
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ENVELOPE POST
Belgium 2-9 working days €2.5
The Netherlands 2-9 working days €5,5
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Return Policy
If your purchase turns out not to be a match, a return is possible. Returns are possible within 30 days after the purchase. Please make sure the product is in its original condition and returned within 7 days after notifying Simply Lua about the return. Shipping costs are the buyers responsibility.
The product value will be refunded within 14 days if the product arrives intact without damage.
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Contact me through the contact form or via social media for returns.